Hands & Horses, LLC

Registration & Cancellation Policy

Thank you for registering. We understand that circumstances can arise that prevent you
from attending. To ensure fairness for all participants, we have established the
following payment and cancellation policies:

Payment Policy:
50% is due at the time of registration.
50% of the remaining balance is due 14 days prior.
100% is due at time of session for individual sessions

Cancellations:

Early Cancellation:
Workshop Cancellations more than 30 days before the workshop start date will
receive a full refund, minus a $50 administrative fee.
Individual Sessions cancelling less than 24 hours will be charged the full amount.

Late Cancellation/No-Show:
No refunds will be provided for cancellations made within 30 days of the workshop
start date, or for no-shows.

Rescheduling:
Rescheduling may be possible, subject to availability, with a fee of $50.

Documentation:
In cases of documented medical emergencies or unavoidable circumstances, we
may consider waiving the cancellation fee or issuing a full refund. Please provide
supporting documentation.

Cancellation Procedure:

  • Cancellations must be submitted in writing (via email or letter) to
    handsandhorsesllc@gmail.com or PO Box 159, Hamlin, PA 18427 before the
    stated deadlines.
  • Please include your name, date of your workshop, and the reason for cancellation
    in your notification.
  • Refunds will be processed within 10 days after receiving your cancellation notice.